Terms and Conditions

In working with Propel Travel Group you understand and accept the following:


Documentation: Travel documentation appropriate for entry to your itinerary destinations, such as passports, visas & inoculation certificates, remain each traveler’s responsibility. It is each traveler’s responsibility to make certain that they have proper immunizations before travel - please see your health provider for advice. Propel Travel Group will advise required documentation but travelers who do not meet advised requirements will be denied boarding. Valid passports are required for all international destinations. If a passport is required to travel, the expiration date must be at least six (6) months following the return date of the planned travel. Each foreign country holds different views of past criminal offenses - if you have a current or past offense, please contact that country directly for entry and exit requirements. Travelers with DWI or DUI records should check whether current rules exclude admission to foreign destinations. Propel Travel Group feels it is an invasion of privacy for members of our staff to make such an inquiry and these requirements remain the traveler’s responsibility. For further information, please visit the U.S. State Department web site: travel.state.gov.


Pricing: Price quotes are applicable to the date and time at which they are requested. Quotes in foreign currency are subject to fluctuations in exchange rates and International credit card issuer fees. Propel Travel Group is not responsible for any increases due to fuel surcharges, government imposed taxes/fees or supplier-imposed increases.


Checkin & Departure Responsibilities: It is strongly recommended that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure for international flights. *It is the traveler’s responsibility to reconfirm flight times at least 24-72 hours prior to scheduled flights. Propel Travel Group will not assume responsibility for any air or schedule changes. Certain countries require departure taxes that require payment in cash. *Recommended check in times are subject to change without notification. It is the traveler’s responsibility to remain abreast of changes in condition or airport rules that might require earlier arrival times. This information can be found when entering your confirmation number on the airline website.


Travel Protection/Insurance: Travel protection and insurance is strongly recommended to protect your investment. Unless specifically noted, travel insurance is not included in the cost of client’s itinerary. Information for travel insurance will be sent to you within a reasonable time frame after deposit based on trip cost and components.


Additional Disclosure: Propel Travel Group is not the source or supplier of the travel services requested and acts solely as a booking agent for disclosed principal supplier cruise lines, hotels, airlines, ground transportation and other companies providing accommodations, transportations, and/or other services. Each of these suppliers is an independent entity with its own management and is not subject to the control of Propel Travel Group. Propel Travel Group shall not be liable for any accident, injury, property damage or personal loss to client or to those traveling with Client in connection with any travel services we have booked, including but not limited to acts of God, weather conditions, natural disasters, acts of governments or other authorities, wars, civil disturbances, riots, strikes, epidemics, acts of terrorism, breakdown in equipment, theft, delay, fuel increases or cancellation or change in intermarry or schedules. I acknowledge and accept that there are cancellation policies, change fees and penalties that apply to my travel plans and services as set by travel suppliers. If for any reason my credit card charges are later declined, reversed or Propel Travel Group is unable to receive payment for the travel plans and services, I acknowledge that this is a binding contract and Propel Travel Group will be entitled to recovery, including reasonable attorneys’ fees in connection with collection.


By paying the trip planning fee and/or deposit, and/or using Propel Travel Group for my travel services, I have read and accept the Terms & Conditions of Propel Travel Group on behalf of myself and anyone in my party.